Crafting The First Mile Of Product
As leaders become immersed in their products, they become more focused on the users they have and less on those they don’t.
As leaders become immersed in their products, they become more focused on the users they have and less on those they don’t.
The natural tendency to gravitate towards your best customers handicaps your ability to build and sustain increasingly inclusive products.
If you want to build a product that millions (or hundreds of millions) of people can use, you …
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